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Relief duo.
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Delivery and supply
Delivery and supply
INTERNATIONAL DELIVERY & LOGISTICS
We deliver premium cosmetics directly from manufacturers in Japan, Korea, and France. Our logistics model ensures that all customs duties and import taxes are covered by us — you pay only the price seen at checkout.
Important Note on Availability: Due to high demand and logistics from Asia, some Japanese and Korean products may occasionally be out of stock or subject to price fluctuations.
Our dedicated managers provide personalized support for every client. In such cases, your manager will contact you directly to offer the best possible alternatives or updated terms.
ESTIMATED RATES & OPTIONS
From Asia (Japan/Korea):- Economy (Sea/Land): €4.00 – €45.00. Best for bulk orders. Price depends on weight, quantity, and storage duration in Asian warehouses.
- Express (Air): €7.00 – €85.00. Fast delivery (7–14 days) via priority air freight.
- Standard: €3.00 – €25.00 (Road transport).
- Express: €9.00 – €50.00 (Air transport).
- Business/Bulk: Special mass-delivery solutions are available for businesses in Bulgaria.
RETURN POLICY & HYGIENE STANDARDS
Due to the nature of our products and international health & safety regulations, please note the following:
- Cosmetics: For hygiene and safety reasons, cosmetic products are non-returnable and non-refundable once the original factory seal has been broken or the packaging has been opened.
- Eligibility: We only accept return requests within 10 days of delivery, provided the item is in its original, unopened, and pristine condition.
- Electronics: Items shipped from our local Bulgarian warehouse can be returned within 14 days if they are unused and in original packaging.
- Exclusions: We do not accept returns for products that have been tested, used, or damaged by the customer after delivery.
Shipping Information
Shipping Information
Electronics: Local Stock (Bulgaria)
Ships from our local warehouse. Ultra-fast delivery within 2 business days via local partners. No customs, no extra fees.€1.90 – €20.00
From Japan & Korea: Economy (Sea/Land)
Delivery 35–60 business days. Best for large orders. Price depends on total weight and storage time in Asia. Zero customs duties for the buyer.€4.00 – €40.00
From Japan & Korea: Express (Air)
Priority Air Shipping 7–14 business days. Includes warehouse handling and sorting. Price depends on quantity and chosen air carrier.€9.00 – €90.00
From France: Standard (Road)
Delivery 7–12 business days. Economical ground shipping for cosmetics. Available for Bulgaria, Romania, and Greece.€3.00 – €30.00
From France: Express (Air)
Fast Air Delivery 3–5 business days. Direct from France to your door. All import costs are already included in the price.€9.00 – €70.00
From France: B2B / Bulk Logistics
Wholesale solutions for Bulgarian businesses. Mass delivery from France with full tax documentation. Pallet or large cargo options.CONTACT US
Customs & Import Duties
Enjoy a hassle-free experience. The buyer does not pay any customs duties or import taxes. We handle all international clearance. If any local issues arise, we contact you immediately.PAID BY US
Description
Description
Product Description
Madeca Relief Toner + Lotion Set offers soothing care for sensitive skin.
Recommendation
[20% OFF] Soothing duo set.
Additional information
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