Yes. Since our products are shipped directly from international manufacturers (dropshipping), your local customs authority may charge import duties. These fees are the buyer’s responsibility and are paid at your local post office upon delivery.

You can return a product within 10 days of delivery, but only if it is completely unopened and in its original condition. Due to hygiene reasons, we cannot accept used or opened cosmetics.

If you paid via credit/debit card, the third-party payment processing fee is non-refundable. If you want a 100% refund, please use Direct Bank Transfer for your payments.

We ensure products leave the warehouse in perfect condition. However, as an intermediary, we are not liable for damage caused during customs inspection or by local postal services.

Absolutely. By ordering, you agree to our privacy policy. We store your data securely strictly to process your order and for accounting purposes.