INTERNATIONAL DELIVERY & LOGISTICS

We deliver premium cosmetics directly from manufacturers in Japan, Korea, and France. Our logistics model ensures that all customs duties and import taxes are covered by us — you pay only the price seen at checkout.

ESTIMATED RATES & OPTIONS
From Asia (Japan/Korea):
  • Economy (Sea/Land): €15.00 – €45.00. Best for bulk orders. Price depends on weight, quantity, and storage duration in Asian warehouses.
  • Express (Air): €35.00 – €85.00. Fast delivery (7–14 days) via priority air freight.
From France (To EU: BG, RO, GR):
  • Standard: €10.00 – €25.00 (Road transport).
  • Express: €22.00 – €50.00 (Air transport).
  • Business/Bulk: Special mass-delivery solutions are available for businesses in Bulgaria.
RETURN POLICY & HYGIENE STANDARDS

Due to the nature of our products and international health & safety regulations, please note the following:

  • Cosmetics: For hygiene and safety reasons, cosmetic products are non-returnable and non-refundable once the original factory seal has been broken or the packaging has been opened.
  • Eligibility: We only accept return requests within 10 days of delivery, provided the item is in its original, unopened, and pristine condition.
  • Electronics: Items shipped from our local Bulgarian warehouse can be returned within 14 days if they are unused and in original packaging.
  • Exclusions: We do not accept returns for products that have been tested, used, or damaged by the customer after delivery.